Privacy statment
General policy
OCEAN SAILING HOUSE d.o.o. is obliged not to misuse your personal information contained in the orderly form. Personal information is considered to be all the data used for determining Buyer’s identity (such as first and last name, email address, home address etc.).
OCEAN SAILING HOUSE d.o.o. will not deliver nor reveal Buyer’s personal information to third parties, apart from cases in which such actions are strictly mandated by the law in force and in cases when such actions are needed for the fulfilment of obligations.
All Buyer’s information is strictly protected and is available only to those employees who need such information in order to perform their job. All employees and business partners of OCEAN SAILING HOUSE d.o.o. are responsible for respecting privacy protection principles.
OCEAN SAILING HOUSE d.o.o. is obliged to ensure the protection of Buyer’s personal information by collecting only basic information on the Buyer’s, i.e. only information needed for the fulfilment of obligations.
OCEAN SAILING HOUSE d.o.o. has the right to use information that is automatically recorded during each visit to the website, and is not considered as personal information (browser used, number of visits, time spent on the website etc.) for the sole purpose of making website visitation estimations and for website content and functionality enhancement.
OCEAN SAILING HOUSE d.o.o. informs all Buyers regarding the usage of collected data and regularly offers its Buyers the choice when it comes to the usage of their information, including a possibility for a Buyer to decide whether he/she wants his/her name to be removed from the lists used in marketing campaigns.
In a case of change of any personal information (for example, home address, reservation numberetc.) that was provided during a registration process, the Buyer is obliged to inform OCEAN SAILING HOUSE d.o.o. about such changes. In a case that OCEAN SAILING HOUSE d.o.o. was not informed of such changes mentioned above, OCEAN SAILING HOUSE d.o.o. shall not be considered responsible not viable regarding any reservation problems.
The aforementioned provisions regarding personal information protection refer to the home web page of oceansailinghouse.com web shop only and to all pages insideoceansailinghouse.com domain, they do not refer to exterior pages connected to oceansailinghouse.com domain via links.
Apart from cases of the electronic order, OCEAN SAILING HOUSE d.o.o. shall not dispatch emails to the Buyer if he/she does not clearly agree to be contacted in that manner.
Credit card payment safety
Buyer’s personal information confidentiality is protected and ensured via SSL encryption.
Pages for internet payments are protected via Secure Socket Layer (SSL) protocol with 128-bit data encryption (SSL encryption is data encryption process used for prevention of unauthorized access to data during data transfer).
The aforementioned protection ensures safe data transfer and prevents unauthorized access to data during communication between Buyer’s PC and WSPay payment gateway service and vice-versa.
The aforementioned service and financial institutions (credit card issuers) exchange data via virtual private network (VPN) that is protected against unauthorized access. Credit card numbers are not stored and are not available to unauthorized persons.
WSPAY payment gateway
© Monri WSPay – Web Secure Payment Gateway is a system that allows a simple connection between a store and one or more credit card issuers. © Monri WSPay – Web Secure Payment Gateway allows the safe exchange of authorization questions and answers from credit card issuers.
HIGH LEVEL OF SELLER AND CUSTOMER PROTECTION
– 3D Secure protection for all sellers and customers. © Monri WSPay – Web Secure Payment Gateway system uses the highest standards of protection and data privacy.
– All sellers using © Monri WSPay – Web Secure Payment Gateway are a part of 3D Secure protection, which is a guarantee to webshop buyers that their shopping is safe.
– Buyer’s credit card numbers are not kept inside the system and their entry is protected via SSL data encryption.
– Certification according to PCI DSS standards
– © Monri WSPay – Web Secure Payment Gateway system continuously works on safety enhancement and its confirmation. Starting this year, it will be confirmed that © Monri WSPay – Web Secure Payment Gateway services function at the highest standards defined by credit card issuers.
PCI Data Security Standards (PCI DSS) is a norm that defines safety measures for processing, storing and transferring (communication) credit card data.
Conversion Statement
All payments will be effected in Croatian currency. The amount your credit card account will be charged for is obtained through the conversion of the price in Euro into Croatian Kuna according to the current exchange rate of the Croatian National bank.
When charging your credit card, the same amount is converted into your local currency according to the exchange rate of credit card associations. As a result of this conversion, there is a possibility of a slight difference from the original price stated on our website here.
What information do we collect about you and how?
OCEAN SAILING HOUSE d.o.o., as a Data Controller, is bound by the requirements of the General Data Protection Regulations (GDPR).
You agree that we are entitled to obtain, use and process the information you provide to us to enable us to discharge the Services and for other related purposes.
We collect information about you when you fill in any of the forms on our website. Website usage information is collected using cookies.
When submitting forms on our website we use a third-party software provider for automated data collection and processing purposes, they will not use your data for any purposes and will only hold the data in line with our policy on data retention.
Here the list of third-party software providers and data processors:
- Google Analytics
- MMK Booking manager LINK
- 3Pro d.o.o.
- Microsoft
- We use Linkedin, Facebook Twitter and Instagram advertising services and as such there are tracking codes installed on our website so that we can manage the effectiveness of these campaigns. We do not store any personal data within this type of tracking.
Analytics
We use Google Analytics. OCEAN SAILING HOUSE d.o.o. as the Data Controller controls which data is sent to Google Analytics. According to Google’s own Privacy Compliance website. As part of being a Data Processor, Google must provide a data processing agreement that you’ll need to accept.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Use of cookies
Some information may also be automatically collected (unless you have set your computer’s preferences to prevent it) whenever you open www.oceansailinghouse.com website, through what are known as “cookies”. Cookies are pieces of information stored on a user’s hard drive for record-keeping purposes. A cookie cannot determine your name, e-mail address, phone number or any other personal information about you unless you choose to provide that information. Rather, a cookie is able to store information about your computer and the online activities generated from it, such as what kind of browser software you use to access the Internet, the type of operating system, and the domain name of your Internet service provider. We may also use cookies to give users the ability to personalize the website or track and provide users scores on designated contests. This information is most easily tracked with cookies and is used only for the purpose of operating the website and administrative and research functions.
What rights you have over your data
If you have an account on this site, or have left comments and used contact forms, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Your acceptance of these terms
By using this site, you signify your consent to the Booking-Manager Privacy Policy. If you do not agree to this policy, please do not use our sites. Your continued use of the OCEAN SAILING HOUSE d.o.o. site following the posting of changes to these terms will mean you accept those changes.
We ask that you contact us immediately if you have any concerns about OCEAN SAILING HOUSE d.o.o. web site or believe that any information you have provided to us has been used in a manner other than as described above.
